Verbal Text Messaging Consent & Opt-Out Disclosure

McCray Insurance Agency

The following scripts are provided as examples of how McCray Insurance Agency agents may request verbal consent from a prospect or customer to send text messages. Text messaging is not required to obtain an insurance quote, purchase insurance, or receive services from McCray Insurance Agency.

OPT-IN — Customer Agrees to Receive Text Messages

Agent:
"I'd love to get a quote started for you! I have a convenient tool that can gather some of your insurance information with just a few clicks. I can send you a text message with a link to get started. You can reply STOP at any time to opt out of text messages, and standard message and data rates may apply.Would you like me to send you the text?"

Customer:
"Yes."

Agent:
"Great. What cell phone number would you like us to send the text message to?"

Customer:
"You can text me at [cell phone number]."

Agent:
"Thank you. We'll send you a text message shortly with the link to gather your insurance information. Text messaging is optional, and you can opt out at any time by replying STOP."

OPT-OUT — Customer Does Not Want Text Messages

Agent:
"I'd love to get a quote started for you! I have a convenient tool that can gather some of your insurance information with just a few clicks. I can send you a text message with a link to get started. You can reply STOP at any time to opt out of text messages, and standard message and data rates may apply.Would you like me to send you the text?"

Customer:
"No, I don't want to receive a text."

Agent:
"No problem at all. Text messaging is completely optional. We can continue with the quote process without using the text link."